Student Service Guidance
| Department | Services | Introduction | Contacts | Phone | Office | |
| Student Affairs Office |
Scholarship | Wenzhou-Kean University offers a series of scholarships to promote academic excellence and comprehensive development.Student Affairs coordinates the selection of vavious scholarships. |
finaid@wku.edu.cn | Hong Xixi | 55870143 | A102b, Orchid Hall |
| Student Affairs Office |
Work-Study Program |
The work-study program at Wenzhou-Kean University provides part-time employment to undergraduates to help with college expenses and also gain working experience. |
finaid@wku.edu.cn | Yin Min | 55870148 | A102b, Orchid Hall |
| Student Affairs Office |
Education Loan |
Student Affairs assists students to apply for Education loans. |
finaid@wku.edu.cn | Yin Min | 55870148 | A102b, Orchid Hall |
| Student Affairs Office |
Insurance | Student Affairs assists students to buy medical and accident insurance and claim expenses. |
finaid@wku.edu.cn | Chen Ziwei | 55870136 | A101, Plum Hall |
| Student Affairs Office |
Military Service |
Student Affairs supports the military services and assists students to get the related wellbeings. |
finaid@wku.edu.cn | Yin Min | 55870148 | A102b, Orchid Hall |
| Student Affairs Office |
Housing | Student Affairs is responsible for the housing application, changing room, checking out, health and safety inspection and other jobs of operation of residence halls. |
reslife@wku.edu.cn | Yin Min Yang Chengcheng Xie Keke Hong Xixi Huang Xin Chen Ziwei Zheng Siyi |
55870148 55870150 (Plum Hall) 55870135 55870143 (Orchid Hall) 55870932 (Bamboo Hall) 55870145 55870154 (Chrysan- themum Hall) |
A102b, Orchid Hall |
| Student Affairs Office |
Process of Student Absences |
Student Affairs is responsible for leave record not approval. Stduents should get leave permission from professors or Registra Office. |
reslife@wku.edu.cn | Hong Xixi | 55870143 | A102b, Orchid Hall |
| Student Affairs Office |
Off-Campus Living |
If students cannot live on campus for special cases or would not like to live on campus, students couldapply for Off-campus living in due course. |
reslife@wku.edu.cn | Yin Min Yang Chengcheng Xie Keke Hong Xixi Huang Xin Chen Ziwei Zheng Siyi |
55870148 55870150 (Plum Hall) 55870135 55870143 (Orchid Hall) 55870932 (Bamboo Hall) 55870145 55870154 (Chrysan- themum Hall) |
A102b, Orchid Hall |
| Student Affairs Office |
Residential Life |
With the support of RHDs and RAs, a series of regular events and also some one-time events are organzied in the residence halls. |
reslife@wku.edu.cn | Huang Xin | 55870932 | A102b, Orchid Hall |
| Student Affairs Office |
Residential Education Program |
A series of residential educaiton programs are organziedin the residence halls to support students’ academic success. |
reslife@wku.edu.cn | Xie Keke | 55870135 | A102b, Orchid Hall |
| Student Affairs Office |
Student Trustee |
Student trustee is the student representative to the Wenzhou-Kean University Board of Trustees.Student Affairs support the selection of Student Trustees, trainings and regular communication. |
leadership@wku.edu.cn | Zhou Xichen | 55870152 | GEH D203 |
| Student Affairs Office |
Student Government |
Student Government of Wenzhou-Kean University (WKU SG) strives to enhance the intellectual, cultural and personal growth of the full-time undergraduate population, by providing diverse activities. |
studentgovernment@wku.edu.cn | Zhou Xichen | 55870152 | GEH D203 |
| Student Affairs Office |
Student Groups |
Student clubs and organizations are vibrant parts of campus life. Student Affairs processes the application of new student groups and also appraisal of existing student groups, provide trainings and advisings to student groups. |
studentgroup@wku.edu.cn | Chen Yiyu | 55870124 | GEH D203 |
| Student Affairs Office |
Student Activities |
Student Affairs advise, approve and support student activities. |
studentgroup@wku.edu.cn | Zhou Xichen | 55870152 | GEH D203 |
| Student Affairs Office |
Counselling Services |
Suntree Counseling Center provides professional psychological assessment, individual counseling, group counseling, referral, and crisis intervention services. |
counselingcenter@wku.edu.cn | Zhao Sisi | 55870127 | GEH D409 |
| Student Affairs Office |
Mental Health Education |
Suntree Counseling Center organizes a series of activities to promote mental health and deliver mental health trainings. |
counselingcenter@wku.edu.cn | Zhao Sisi | 55870127 | GEH D409 |
| Student Affairs Office |
Community Engagement |
Wenzhou-Kean University takes pride in the passion to serve within its students, faculty, staff and administrators. One of the primary goals of the Youth League Committee is to build a culture of leadership and service within the Wenzhou-Kean University community. The Youth League Committee serves the University community as a student- focused connection point for student involvement and campus engagement. The Committee encourages active citizenship and celebrates individual and community involvement. |
youthleague@wku.edu.cn | Hu Gangbo | 55870122 | GEH D203 |
| Student Affairs Office |
Youth League Committee |
The youth league committee is responsible for the student’s ideological and political education, the organization of the communist youth league and the recommendation of excellent league members to join the party. | youthleague@wku.edu.cn | Hu Gangbo | 55870122 | GEH D203 |
| Student Affairs Office |
Student Conduct |
Wenzhou-Kean University is committed to providing a campus environment that is conducive to student’s development. Student Affairs advocates Community Standards and Student Code of Conduct on campus, investigates incidents, holds hearing conference and etc. |
conduct@wku.edu.cn | Liu Chang | 55870133 | GEH D203 |
| Student Affairs Office |
Student Personal Files |
Student Affairs keeps, stransfers and updates the student personal files. |
studentaffairs@wku.edu.cn | Teng Lin | 55870132 | GEH D204 |
| Student Affairs Office |
International Stuents Support |
Student Affairs is responsible for the pick-up, orienaton, cultural travel and etc. |
reslife@wku.edu.cn | Zheng Siyi | 55870154 | A102b, Orchid Hall |
| Asset Management Company |
Campus Card |
Campus card replacement card, access to access and closure, water and electricity system management. |
wksc.Yewangping@wku.edu.cn | Ye Wangping | 55870907 | TA102 |
| Financial Service |
Collection of Tuition and fees, indemnity to university property damage. |
Financial Services is responsible for collecting the tuition and fees, indemnity to university property damage, checking the data summary, and reporting relevant data to other departments of the university as appropriate in a timely manner and etc. |
info-financialservice@wku.edu.cn | You Xinyi | 55870511 | TA218 |
| Financial Service |
Tuition and Fees Refund |
According to the information provided by Academic Affairs, Student Affairs and school’s regulations, Financial Service will deal with tuition and accommodation fee refund for students of schooling suspending. |
info-financialservice@wku.edu.cn | You Xinyi | 55870511 | TA218 |
| Financial Service |
Financial Aids |
According to the amount of scholarships and student account information provided by Student Affairs Office, Financial Service will deposit the money to student’s account timely. |
info-financialservice@wku.edu.cn | Ye Xiaoling | 55870503 | TA218 |
| Office of Campus Planning & Construction |
publicize the planning and design of campus, and communicate with students regarding the campus construction. |
The office is responsible to publicize the planning and design of campus. Meanwhile, it keeps in touch with students, getting to know strudents’ advises and suggestions in terms of campus planning, architectural designs and architectures under construction, and will endeavor to meet students’ reasonable demand on campus construction. |
zhanyi@wku.edu.cn | Zhan Yi | 55870276 | TB202 |
| English Language Center |
Tutoring and Workshop |
The ELC provides individualized one-on-one tutoring and theme workshops for students in English language proficiency and academic skills development. |
zhuweiwen@wku.edu.cn | Weiwen Zhu | 55870071 | GEH B301 |
| English Language Center |
Internal /School-Level Competitions |
The ELC independently organizes a number of competitions to enhance students’ English skills, such as English video making contests and vocabulary knowledge contests. |
zhuweiwen@wku.edu.cn | Weiwen Zhu | 55870071 | GEH B301 |
| English Language Center |
External /Municipal and National Competitions |
The ELC participates in projects organized by other national associations and the Wenzhou Municipality, such as the National Debating Competition, the National Interpreting Contest, and the Wenzhou Youth Interpretation Contest. |
jinsujie@wku.edu.cn | Ada Jin | 55870030 | GEH B303 |
| English Language Center |
Wechat Official Account |
The ELC Wechat official account introduces English language learning tools, websites, applications, and other resources, as well as promoting ELC activities. |
chengchi@wku.edu.cn | Carol Cheng | 55870068 | GEH B301 |
| English Language Center |
Academic Support Program |
The ELC offers diagnostic test and supplemental instruction courses for under-prepared and at-risk students which focus on developing general English skills and knowledge necessary for college-level coursework. |
hexiaolu@wku.edu.cn | Lulu He | 55870065 | GEH B301 |
| English Language Center |
The English Language Lab |
The English Language Lab of ELC is a multimedia installation aiming to assist students in effectively improving their language skills with diverse online and installed learning tools. |
hejun@wku.edu.cn | Junior He | 55870074 | GEH B303 |
| Library | Library Home Page |
The starting place for all student library research and student needs is: https://wku.edu.cn/library/ |
cjgberg@wku.edu.cn | Charles J Greenberg | 55870651 | GEH A309 |
| Library | Online Library Catalog |
The Library catalog (http://ougan.wku.edu.cn) allows students to search for shelf locations for print books and links to digital editions. |
qjx@wku.edu.cn | QI Jiaxiang | 55870652 | GEH A307 |
| Library | One-Stop Student DISCOVER Library Home Page |
The DISCOVER search box (https://wku.edu.cn/library/) provides students with rapid, immediate access to ebook collections, research databases, and quality open access resources, all searched at the same time. Then students can focus and filter the first result. |
yangle@wku.edu.cn | YANG Le | 55870654 | GEH A302 |
| Library | Access and Delivery Services |
Access and Delivery Services is responsible for the shelving and circulation of all library materials to students and the management of all study rooms and discussion areas that students use, and allows tudents to charge out and return books. |
libcirc@wku.edu.cn | QI Jiaxiang | 55870652 | GEH A307 |
| Library | Textbook Ordering and Distribution |
Textbook Ordering and Distribution assists students with obtaining and using imported textbooks. As of the Winter 2018 semester and after, digital textbooks will be ordered for students. |
libtex@wku.edu.cn | YE Hailv | 55870921 | GEH A307 |
| Library | Reference Questions and Database Searching Instruction. |
Reference questions can be presented by an online form (Ask a Question– http://libguides.kean.edu /wkulib/wkulask–) or in person by visiting A309 during hours Mr. Greenberg is available. For Fall 2017, this includes Monday & Wednesday evenings. |
libref@wku.edu.cn | Charles J Greenberg | 55870651 | GEH A309 |
| Library | Handouts Used in Library Classes. |
Copies of slide presentations for students are available on the Library research libguide: http://libguides.kean.edu /wkulib/wkulstudent |
cjgberg@wku.edu.cn | Charles J Greenberg | 55870651 | GEH A309 |
| Library | Student Research Day Tips |
Informtion for students on how to create a research project abstract and use data effectively. Also tips on correct citation format: http://libguides.kean.edu /wkulib/researchtips |
cjgberg@wku.edu.cn | Charles J Greenberg | 55870651 | GEH A309 |
| Library | Recommend Library Purchases |
Student recommends library purchases online for materials according to needs of study and research: http://libguides.kean.edu /wkulib/wkulrequest |
yangle@wku.edu.cn | YANG Le | 55870654 | GEH A302 |
| Chinese Curricula Center |
Chinese National Conditions & Culture Courses |
The courses teaching, planning and consulting of Chinese National Conditions&Culture courses. |
qianfei@wku.edu.cn | Qian Fei | 55870174 | GEH D307 |
| AE Course | Art public elective courses and vocal class activities guide |
zhangchenyi@wku.edu.cn | Zhang Chenyi | 55870925 | GEH D307 | |
| Chinese Curricula Center |
Art Troupe – Instrumental Music |
Wenzhou Ken University instrumental music includes piano, music appreciation teaching; art troupe instructor, instrumental music consulting. |
xuxiaomei@wku.edu.cn | XU Xiaomei | NO.2 Dining Hall 307 | |
| Chinese Curricula Center |
Art Troupe |
The art troupe of Wenzhou-Kean University, who love art specialties, invites professional teachers to conduct team counseling including dance, chorus, language, etiquette, instrumental music and group singing to provide artistic quality and artistic skills. |
wangpeng@wku.edu.cn | Wang Peng | 55870172 | NO.2 Dining Hall 315 |
| Chinese Curricula Center |
Tennis Course Teaching |
Teaching students basic tennis techniques and skills. |
linze@wku.edu.cn | Lin ze | 55870171 | NO.2 Dining Hall 315 |
| Chinese Curricula Center |
Tennis Team Coaching |
Building a competitive tennis team. |
linze@wku.edu.cn | Lin ze | 55870171 | NO.2 Dining Hall 315 |
| Chinese Curricula Center |
Aerobics Teaching |
Teaching students basic aerobics techniques and skills. |
wangchu@wku.edu.cn | Wang chu | 55870176 | NO.2 Dining Hall 307 |
| Chinese Curricula Center |
Yoga Teaching |
Teching students basic yoga techniques and skills. |
wangchu@wku.edu.cn | Wang chu | 55870176 | NO.2 Dining Hall 307 |
| Chinese Curricula Center |
Cheerleaders | Building a competitive cheerleader squad. |
wangchu@wku.edu.cn | Wang chu | 55870176 | NO.2 Dining Hall 307 |
| Chinese Curricula Center |
Physical Education Courses |
Setting the goals of building students’ interests of sports and training the abilities and customs in order to reaching the Public Required Courses’ goals that are enhancing students’ physical fitness and improving students’ health. Students need to pass the related courses in order to get the corresponding credits. What’s more, the Physical Education Courses can provide more opportunities of doing sports for students to improve the physical quality of college students. |
Chencong@wku.edu.cn | Chen Cong | 55870175 | GEH D307 |
| Chinese Curricula Center |
Building School Sports Team |
To widely organize mass sports activities in campus, to strengthen the guidance of various sports clubs and associations and to build the cultural atmosphere of campus sports. It also provides the help of funds application, venues, resources and the coordination of activities for the leader of sports teams. |
Chencong@wku.edu.cn | Chen Cong | 55870175 | GEH D307 |
| Chinese Curricula Center |
College Student Physical Fitness Test |
the work of students’ physical fitness test and data reporting. |
Chencong@wku.edu.cn | Chen Cong | 55870175 | GEH D307 |
| Chinese Curricula Center |
Recreational & Athletic Facilities |
manages 6 of the University’s recreational and athletic facilities offering recreation, sport, and numerous multi-use options for student and university events. |
Fengzhibo@wku.edu.cn | Ryan Feng | 55870177 | NO.2 Dining Hall 315 |
| Office of Research and Sponsored Programs |
Student Partnering with Faculty (SpF) Research Programs |
Organize SpF for students to work with faculty to carry out research. |
orsp@wku.edu.cn | Zhu Xiangxiang | 55870073 | GEH B305 |
| Office of Research and Sponsored Programs |
Student Research Day |
Organize Student Research Day for students to exhibit the research achievements. |
orsp@wku.edu.cn | Zhu Xiangxiang | 55870073 | GEH B305 |
| Information Technology Department |
Wireless Network |
The wireless problem with Laptop/Cell Phone/Pad. |
ithelpdesk@wku.edu.cn | Chen Yiyu | 55870707 | GEH D205 |
| Information Technology Department |
WKU |
WKU mailbox problem (Forget password or can’t logging ETC). |
ithelpdesk@wku.edu.cn | Chen Chenming | 55870707 | GEH D205 |
| Information Technology Department |
Classroom | The application for using the multimedia equipment in classroom. |
ithelpdesk@wku.edu.cn | Chen Yiyu | 55870707 | GEH D205 |
| Information Technology Department |
Printer | Printer problem in public place for student. |
ithelpdesk@wku.edu.cn | Chen Yiyu | 55870707 | GEH D205 |
| Information Technology Department |
Wired Network |
Wired network problem in dorm. |
Wenzhou Telecom Wenzhou Mobile |
Telecom: 86680577 Mobile: 57110086 |
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| Party Committee Office |
Party affairs |
Party Office is resonsible for the construction of the party branches, training and development of party members, and collecting and management of the party membership fee. |
wzzq@wku.edu.cn | Zhang Qi | 55870889 | TB A308 |
| Logistics Office Health Service Center |
Medical and Health Services |
Health service center provides medical servies, medical consultation and education, freshman medical examination, medical certification and etc. |
healthservice@wku.edu.cn | Cai Fangfang etc. | 55870120 | GEH A109 |
